Legal
Delete Your Data
You can ask BLOCK & BOLD to delete the personal information we hold about you at any time, free of charge. This page explains exactly how.
How to request deletion
- 1. Email hello@blockandbold.com — or message us on WhatsApp at 0301-4411149.
- 2. Use the subject line “Delete my data”.
- 3. Include the phone number or order number you used when ordering, so we can find your records and confirm they are yours.
That is all we need — you do not have to create an account or fill in any form.
What happens next
- • We verify the request belongs to you (we may ask one confirming question).
- • We delete your personal details from our systems.
- • We confirm to you in writing once it is done — within 30 days, usually much sooner.
What gets deleted
- • Your name, phone number, email address and delivery address.
- • Your order history as it relates to you personally.
- • Any contact-form messages, newsletter sign-up and WhatsApp message records.
What we may have to keep
Where tax, accounting or anti-fraud law requires it, we may keep a minimal record of a completed transaction (for example an invoice showing the amount and date). Anything that is not legally required is removed, and retained records are not used for marketing or shared with anyone.
Advertising platforms
If you also want advertising platforms to stop using your data, you can remove our business's access from your own account settings — for example in Facebook or Instagram under Settings → Ads → Ad preferences. Deleting your data with us does not automatically change settings inside your Facebook or Instagram account.
Questions
Read the full Privacy Policy or contact us at hello@blockandbold.com.